Thanksgiving might look a little different for your employees this year. They may not be doing much traveling due to COVID-19, and their family gatherings are likely to be small, quiet affairs. But Deb Boelkes, author of Heartfelt Leadership: How to Capture the Top Spot and Keep on Soaring, says leaders can make Turkey Day special by giving workers the heartfelt “thank-you” they deserve and need right now.
When growing your brand and managing your business, there is no more important or powerful tool than your own website. This is the #1 tool you and your business fully control and should be the spot to start any successful public relations and marketing campaign. This invaluable weapon in your public relations arsenal can boost your visibility and reach, and a great website strategy can spell financial success for you and your business. If you are wondering where to begin, read on!
The world is changing rapidly, and once-loved “legacy” brands are falling out of favor. The reason is painfully simple. At one time these brands exceeded customers’ needs and stood for something they cared about. (That’s how you earn love.) But today’s customers are different. Very different. The vast majority are living a lifestyle that has digital at the center…and many companies haven’t transformed to meet them there.
All businesses need attention, positive attention, from their target audience. Good PR and marketing take some focus, critical thinking and strategy to have your customers find you and appreciate you, and the rewards are worth it. When you advertise your business, you pay someone to tell the marketplace about its features and benefits and what it can do for them. You pay, they play. Sometimes people trust it, sometimes they don’t. Often, when people know you paid for the message, they tend to glance over it, or delete it, like undesired noise. So, how do you make yourself, your business and your message heard in a marketplace that is drowning in noise? How do you stand out from the crowd or compete with much larger, well-established companies? How do people trust what you are telling them?
I recently participated in a roundtable discussion hosted by PR pro Ronjini Joshua of Silver Telegram in California. Joined by another industry colleague, we presented our thoughts on some fundamental questions Ronjini posed and then fielded a few questions from attendees as well. To read the recap on the Silver Telegram website, head here.
I will list a few more pointers that I shared on that discussion, from my experience as a freelance journalist, editor and writer, if it helps with your efforts.
Remember when you carefully crafted those initial emails to your customer base regarding your COVID-19 response? It feels like a lifetime ago, doesn't it? Now, you've moved to notifying your customers about all the amazing policies and procedures you will implement to keep them safe as you’re open. These plans are all well and good, but you've got to make sure you walk the talk right off the bat.
As the pandemic keeps employees remotely located, furloughed, and (in the cases of essential employees) working in fear, is it possible to keep a WOW culture going? Deb Boelkes, author of The WOW Factor Workplace: How to Create a Best Place to Work Culture shows us how. No doubt about it: Great leaders drive the creation of great cultures. That's why now is the perfect time to work on your leadership abilities and commit to lifelong learning. Here are some things leaders can do right now to improve themselves while working to create a culture of WOW in these unprecedented times...
Recent WHO (World Health Organization) announcement about COVID-19 pandemic is raising many uncertainties and questions about the way business will now be conducted around the world. In the face of this unusual situation, companies often do not know what to do and how to communicate with customers, partners, even their own employees. Kristina Skindelytė and Raminta Lilaitė, founders of digital communications agency “Blue Oceans PR,” share tips on how to manage this situation.
Some jobs by their very nature seem more meaningful than others. But really, all jobs are potentially meaningful. All companies serve their customers, their stakeholders, and their workforce, and the employees are in a unique position to make a real difference. Quint Studer says it's up to leaders to help people see this. Great leaders create an environment where employees feel valued (and valuable), and this is what connects them to purpose.
Any creative business owner will tell you that to catch your audience's attention, you have to learn how to adapt to new platforms. The impact of Instagram on consumers is undeniable. So, if you have ever thought of using this platform to elevate your business, now is the perfect time to do so! Instagram Stories are not only fun but also enormously interactive. They have the potential to do wonders to raise brand awareness, customer engagement, traffic, and of course, sales!